Did you recently purchase a ticket to a Salsation® Event and now you want to know what comes next?
Your Ticket
- Your ticket is in your Salsation® Account Agenda, where you’ll find all upcoming events you’ve purchased. (If you see your ticket here then we have your name on the event list.)
For Venue Events
Ticket Verification:
- The name on your ticket must match the attendee. If you purchased for someone else, email support@salsationfitness.com immediately.
Event Details:
- Find location and check-in times in your Agenda under your ticket details.
What to Bring:
- Wear comfy breathable clothes (your Salsation® Wear is best) and fitness shoes. Bring water, a towel, snacks, and a valid ID matching your ticket.
Check-In:
- Arrive on time and give the name your ticket was purchased under.
For Online Events
Prepare Your Zoom Account:
- Ensure your Zoom email matches your Salsation® account email. Update your Zoom email if needed.
Confirm Local Event Time:
- Go to your Agenda, click on your ticket, and check the Sessions section for local start times.
Joining the Zoom Session:
- Log into Zoom, then your Salsation® account.
- Find your event in the Agenda and click the Join Zoom Session button (don’t use the direct Zoom link unless necessary).
- Check-in starts 30 minutes before the event.
- If using the direct Zoom link, send a private message in the meeting with your name for attendance verification.
After the Event
- Certificates and Instructor Manuals will be added to your Agenda under the event ticket.
- New instructors will receive a follow-up email with setup details and licensing info.
Stay in the Loop
Mark support@salsationfitness.com as important so you don’t miss any vital updates.
Purchase Policy
- Tickets are non-transferable and tied to your registered account. (Name on ticket must match participant)
- Refund requests must be sent 14+ days before the event, and credit requests 5+ days before the event.
For questions, reach out anytime at support@salsationfitness.com.
We can’t wait to see you there—get ready for an unforgettable experience! ?
Warm regards,
Salsation® Team